S. No.

Responsibility

Officer-in-Charge

Contact No.

1

PIO,    RTI(Right to Information)

Dr. Babita Mittal

25885991
      9711156373

2

EWS    (Economic Weaker Section)

Dr. Mamta Pandey

9999813332

3

APIO (Additional Public Information Officer)

Shri Ram Orion

4

NVBDCP(National Vector Borne Disease Control Programme)

Dr. Charu Shiva

9811414410

5

Pulse    Polio

Dr. Junu Kumar Das

9811667758

6

JSSK    (Janani-Shishu Suraksha Karyakram)

Dr. Mamta Pandey

9999813332

7

RCH    (Reproductive Child Health)/Family Planning

Dr. Mamta Pandey

9999813332

8

Swine    Flu

Dr. Meera Saini

9711144165

9

HIV

Dr. Rashmi Jain

9873725761

10

NSV    (No-Scalpel Vasectomy)

Dr. Pankaj Agrawal

9873448149

11

Public Grievance

Dr. Babita Mittal

9711156373

12

CNSY (Chacha Nehru Sehat Yojna)

Dr. Mukula Mohile

9711186761

EWS PROTOCOL FOR  TRANSFERRING IPD PATIENTS:

  
1. Treating  doctor/nodal officer of the Government hospital   will identify   the eligible  EWS patient   requiring  transfer  to identified   private hospital.
   
2. The availability  of  requisite free bed/specialty  to be checked   from  the Delhi Government  webpage by   the  Nodal Officer/ PWO
   
3. Nodal Officer/ PWO  of  the concerned  Government hospital will contact   the nodal officer of the concerned   private hospital   where such requisite free  bed is displayed  vacant/available
   
4. (as  per  Delhi Govt.  Webpage)   to re-confirm the availability of requisite  speciality of   free   bed.
   
5. The  treating doctor of the  Government hospital  will   discuss  the  case history, treatment  provided and   further treatment  required  by the patient with  the treating doctor/nodal officer  of  the  private hospital  where the patient  is being planned  for transfer.
   
6. Thereafter,  the Nodal Officer  shall   block  the requisite  free bed by   entering  his  login ID ( employee ID) & password  on  the home page of  MIS  of  Delhi Government   Current Charge NO (Online booking    for free bed)
   
7. After  ensuring   availability  of requisite  specialty(ies),   the patient  shall be   transferred  in an ambulance (  hospital/ CATS ambulance)   accompanied  by  a doctor along with  the  documents,  namely, Transfer summary ( to be  prepared  by  the   Resident doctor  of the  concerned  Department ) Referral proforma  & Undertaking  regarding  eligibility ( to be  prepared   by   PWO)   and   duly   forwarded by the   nodal   officer.
 

An  email   has to be sent to the  identified private  hospital   where  the concerned  patient is being referred to  mentioning   therein  the following details:

 
• Name  of the patient
 
• Age
 
• Sex
 
• CR No., if any
 
• Department/diagnosis
 
• Hospital referred to
 
• Critical/ non-critical

The  accompanying  Resident doctor  shall   physically  hand over the patient  to   the  Emergency Medical  Officer  of  the concerned private  hospital and    will take  an acknowledgement   of the same and  submit the same  to   the  PWO/Nodal Officer. 

PREFERABLY,  IPD PATIENTS  SHOULD BE  TRANSFERRED   DURING  THE DAY TIME AND  BED SHOULD BE   BOOKED BY  THE NODAL OFFICER (  Login ID  = Employee ID ) PRIOR TO  TRANSFER. 

THIS  PROCEDURE IS MANDATORY PRIOR TO TRANSFERRING A CRITICAL PATIENT.

EWS  PROTOCOL FOR   REFERRING OPD PATIENTS:

 
1. The doctors in the OPDs as well as  PWOs  shall identify  the eligible   non- critical  EWS patients  willing/ requiring  referral to    identified private hospitals  in  the OPDs / OPD registration area.
 
2. Such identified non-critical  patients   who  are  willing to be referred  to private hospital can also  be   directly referred by  the PWO  (preregistered) after filling  the  referral proforma (1+2 copies) and  Undertaking. The copy of referral proforma  and the   Undertaking to be filled by  referring doctors are available on LAN of our HIMS.
 
3. Eligible patients  requiring referral identified by various  Departments  in their OPDs may also  be  sent to  the   Help Desk where  the PWO  shall   fill  the referral proforma  ( 1+2 copies) and  assist the   patient/ attendant  in  filling the Undertaking.  The   said proforma  is to be  signed  by the  referring   doctor and the Nodal Officer .
 
4. An email    has to be sent  to the  identified private  hospital   where  the concerned  patient is being referred to  mentioning   therein  the following details:   
        
   • Name  of the patient
        
   • Age
        
   • Sex
        
   • CR  No., if any
        
   • Department/diagnosis
        
   • Hospital  referred to
      
    

PUBLIC GRIEVENCE PROTOCOLS
  There  is provision of redressal of Public Grievance through Public Grievance  Redressal Officer. Grievence Redressal Officer is Dr.Babita Mittal,Dy.Medical  Superintendent.